Building New Services and Revenue in a Connected World

Enterprise Transformation, IoT and IIoT, and Unified Communications and Collaboration

Join TIA’s Building New Services and Revenue in a Connected World track to identify new revenue opportunities by examining case studies in:

  • Next-Generation Unified Communications and Collaboration
  • Internet of Things (IoT) and the Industrial Internet
  • Industries undergoing transformations enabled by ICT, including Oil & Gas, Retail, Automotive and Healthcare
  • Sessions on Digital Oilfields, eHealth, the Connected Car, Smart Cities, Smart Retail and Smart Agriculture

Cloud computing, Internet-enabled devices and wireless communications have generated the perfect storm for innovation. The convergence has enabled consumers and enterprises with seamless access to information and is transforming how businesses connect with their customers and run their operations.

The ICT industry is only at the eve of this transformation. In the coming years, the power of ICT will be realized as every facet of modern-day society becomes digitally connected and data-driven intelligence automates our world.

This track on Building New Services and Revenue in a Connected World will address the transformations that are underway and a future of nearly 50 billion connected devices where data is king. Early adopters of ICT will be positioned for success and future growth.

Attendees will explore case studies as well as real world outcomes while identifying the multi-sided market consisting of equipment manufacturers, software companies, integrators, service providers and network operators that enable new insights into business operations, new solutions and greater collaboration to speed time to market.


TUESDAY, JUNE 2:  11:15 am – 12:15 pm

Smart Retail

The merging of the digital and physical worlds offer retailers immense opportunities to engage with consumers, reduce operational expenses (OPEX) and convert footfall traffic into sales by making customer transactions seamless and easy.

Consumer engagement via beacon technology, location-based services and mobile payments enables retailers to collect once unknown frontend data on consumer behavior. In turn, data derived from front-end engagement can assist retailers with back-end inventory management, distribution and logistics, and product feedback.

Individual shopping habits are rapidly changing with the availability of easy access to the Web via smartphones and an abundance of E-commerce retailers. Consumers often enter physical stores to try things out and then compare prices online – often settling on an E-commerce provider due to lower price points and convenience. Retailers operating brick-and-motor stores must respond to the challenge of engaging with these customers and converting footfall traffic to sales.

This session will address the various technologies that retailers can adopt to engage and attract new customers and improve their operations. Attendees will learn about the evolving Smart Retail ecosystem of sensor manufacturers, mobile chipset and application developers that are pioneering the revolution of retail.

  • David Helms, Chief Product Officer, Radius Networks
  • John Osborne II, Chairman of the Board, ZigBee Alliance and General Manager R&D, Operations Research, The Kroger Company
  • Dr. Ram Janakiraman, Associate Professor of Marketing and Mays Research Fellow, Mays Business School, Texas A&M University
  • Wayne Stargardt, Senior Vice President of Operations, Numerex Corp.
  • Lee Ratliff (Moderator), Principal Analyst, IHS

TUESDAY, JUNE 2:  1:45 pm – 2:45 pm

Next-Gen Unified Communications and Collaboration

Cloud-based unified communication and collaboration platforms are changing how enterprises internally and externally communicate, collaborate and innovate. The past few years have seen a sharp transition from traditional PBX systems to a market that has been shaped by hosted cloud computing platforms and web-based solutions that have democratized voice and video collaboration. This transition offers many new opportunities for vendors, integrators and service providers to extend their enterprise-class offerings beyond traditional hardware and software sales to a market driven by enterprise-enablement.

Enterprises today face a growing challenge: How to maintain a competitive advantage in an increasingly global market with a geographically disperse workforce and client base? To enable enterprises to meet this challenge, IT departments are moving from IT-enablers to productivity-enablers.

Enterprises who haven’t begun to make the transition will be challenged to catch up, particularly with regard to video-based solutions, as early adopters of UC enable their workforce to be more productive in real-time and improve operational efficiency.

This session will discuss the various enabling technologies to next-gen unified communications and collaboration, including cloud-based platforms, WebRTC, and SIP trunking; the various turn-key solutions vendors, integrators and service providers are offering enterprise clients to enable real-time business operational efficacy and reduce IT costs, and the UC strategies that enterprises are successfully deploying to enable their workforce.

  • Chris Carabello, Senior Director, Product Marketing, MetaSwitch Networks
  • Laurie Shook, Portfolio Leader, Verizon Unified Collaboration
  • Greg Zweig, Director of Solutions Marketing, Genband
  • Tom Gill, Vice President and Chief Information Officer, Plantronics
  • Stephanie Atkinson (Moderator), CEO, Compass Intelligence LLC

TUESDAY, JUNE 2:  3:00 pm – 4:00 pm

Connected Car

This session will address the connectivity opportunities for network operators within the evolving Intelligent Transportation Systems (ITS) market and the challenges and opportunities associated with providing vehicle-to-vehicle and vehicle-to-infrastructure connectivity.

Automotive OEMs, networking OEMs, over-the-top applications developers, network operators, insurance companies and state and federal regulators are all looking to define their role and the business opportunities within a potentially lucrative industry that is quickly adopting Information and Communications Technologies to create new service offerings and features that enrich the lives of automotive consumers, improve transportation safety and generate data-driven revenue.

Join TIA for this session comprised of leading thought-leaders from both automotive, service provider and network infrastructure companies as well as government to learn about the current business partnerships and opportunities within the ITS market in addition to the impending regulatory environment, proposed technologies and consumer trends that will shape the future of the automotive experience.

  • Tim Nixon, Executive Director, CTO & Applications Delivery Global Connected Customer Experience, GM OnStar
  • Walt Fehr, Program Manager, Systems Engineering, Intelligent Transportation Systems Joint Program Office (ITS JPO), U.S. Department of Transportation
  • Brenda Connor, Strategic Client Engagement Partner, Service Enablement and M2M, Ericsson North America
  • David Sparks (Moderator), Texas A&M Transportation Institute - Accelerate Texas Initiative

TUESDAY, JUNE 2:  4:05 pm – 5:00 pm

Smart Agriculture

Since the initial publication of the Old Farmer's Almanac in 1792, farmers have been relying on data-based forecasts to optimize their crop yields, but today’s farmers are becoming increasingly sophisticated with how they approach their harvest cycles. The Internet of Things, cloud computing and data analytics are changing the future of agriculture, helping farmers across the world increase crop production and sustainably utilize resources such as water and arable land.

Considered the second Green Revolution, the application of sensors, communications networks, cloud computing platforms and data modeling software to collect and analyze data in real-time is changing the agriculture industry. This session will highlight some of the leaders in Smart Agriculture and how they are transforming the industry.

  • Danny Williams, Pipeline Architecture Lead, Monsanto
  • Andy Castonguay (Moderator), Principal Analyst, Machina Research


WEDNESDAY, JUNE 3: 1:30 pm – 2:30 pm

Digital Oilfields

From a drilling platform at sea to a natural gas pipeline, the Industrial Internet of Things (IIoT) makes possible a range of new business processes throughout the energy supply chain. And we’re only standing on the tip of the iceberg.

Wellhead sensors, for example, generate enormous amounts of pressure, temperature and flow rate data. When gathered and analyzed in real time, the information derived can help optimize production across a vast oilfield. Similarly, vibration sensors monitoring the compressors that keep natural gas moving through pipelines hundreds of miles long can diagnose and predict imminent equipment failure, avoiding costly downtime.

Join us for a lively panel discussion moderated by Putman Media's Smart Industry to learn what IIoT advances like this have meant to process automation companies, OEMs, and energy companies, and what other changes we can expect to see in the future.

  • Blake Burnette, Director, Equipment R&D, Baker Hughes Pressure Pumping
  • Al King, Director of Sales Engineering, Infrastructure Networks
  • Bob Karschnia, Vice President of Wireless, Emerson Process Management
  • Chris Josefy,  Manager, Business Solutions, EP Energy
  • Keith Larson (Moderator), VP Content and Group Publisher, Control, Control Design

WEDNESDAY, JUNE 3RD:  2:30 pm – 3:30 pm


What happens when wearables converge with Electronic Health Record (EHR) platforms within clinical settings? As medical practitioners and healthcare providers migrate to the cloud, new efficiencies within the healthcare industry are emerging that allow practitioners to run their businesses from a single-cloud based platform. By connecting new technologies to the cloud, such as wearables, telehealth and patient monitoring systems, physicians are able to seamlessly interact and stay up to date with their patients.

In this session, attendees will hear from one of the leading companies in cloud-based healthcare solutions, drchrono. Recognized as the first EHR platform company to integrate their solution with Google Glass, this session will cover the current technologies shaping the healthcare industry and the future possibilities of healthcare as IoT devices become more commonplace in the healthcare industry.

  • Michael Nusimow, CEO, drchrono

WEDNESDAY, JUNE 3RD: 3:45 pm – 5:00 pm

Smart Cities

Join TIA for this session on Smart Cities and hear from leaders from municipal government, academia and those connecting communities in the digital age on the future opportunities for the ICT industry within the Smart City market.

When governments look at how to adopt Smart City solutions, the path to adoption is not clear cut. Every city has its own unique needs based upon the regional geography, population demographics and the composition of the local economy. To truly make a city “smart” government leaders must look at the larger needs of a population – today and into the future – and think holistically about how best to solve the effects of urbanization and ensure the future sustainability, livability and economic prosperity of a city.

The ICT industry is in a unique position to assist governments to overcome the challenges of urbanization and address the current and future well-being of metropolitan populations. The application of city-wide Internet connectivity, sensor networks, Big Data analytics and predictive automation can reduce the current and future strains on urban transport, energy grids, healthcare, public safety, and water and waste management services. Additionally, local governments can improve economic growth through accessible high-speed Internet access, such as Gigabit fiber and public Wi-Fi.

This session will address the opportunities and potential pitfalls to connecting cities across America as municipal governments look to build or upgrade existing networks in an effort to connect their communities. Additionally, the session will cover the future role of IoT and analytics as new sensor networks are introduced across cities to improve public services.

Ben Edmond, Chief Revenue Officer, Global Capacity

  • Phil Silver, Director, Business Development, Urban Insights Associates
  • Brandie Nonnecke, R&D Manager, Data & Democracy Initiative, Center for Information Technology Research in the Interest of Society (CITRIS), University of California, Berkeley
  • Michael Morris, Director, Metropolitan Planning Organization, North Central Texas Council of Governments
  • Gary Bolton, Vice President of Global Marketing, ADTRAN
  • Sangit Rawlley (Moderator),  Managing Director, Business Strategy Group, inCode Consulting, part of the Ericsson Group